- How will I receive info regarding a (potential) emergency before my departure?
How will I receive info regarding a (potential) emergency before my departure?
If there is a crisis at your destination that could affect your holiday, we will let you know as soon as possible.
How we contact you depends on the situation and your departure date.
This may be via
• your travel agency,
• email, or
• a text message if it is shortly before departure.
We always look for the best solution. You may be able to rebook or cancel free of charge. This depends on the specific situation.
In the event of major (impending) crises, you will find up-to-date information on the homepage of our website.