- What does assistance for my minor child at the airport consist of?
What does assistance for my minor child at the airport consist of?
Minors must be accompanied to/from the airport. Escorts should stay until the plane takes off or arrives.
Check-in and preparation
- Make sure you arrive at the airport 2 hours before departure to ensure a smooth check-in.
- Check the child in at the counter.
- The child will receive a UMNR bag containing the flight ticket, boarding pass, passport or identity card and the UMNR form.
- The child must carry this bag with them throughout the flight.
During the flight
An employee accompanies the child from check-in to the aeroplane. The child is given a seat close to the cabin crew so that they can get help if needed.
Arrival at destination
- A local employee accompanies the child to the person who is picking them up.
- This person must show a valid identity card.
- The employee checks the identity card against the information in the UMNR bag.
Please also pass this information on to the person who will be collecting the child.